Frequently asked questions
I’m ill - can I cancel my appointment?
You can cancel your appointment up to 48 hours in advance. If you cancel within 48 hours of the scheduled time, I will need to charge for the reserved slot. At such short notice, it’s no longer possible for me to schedule another appointment in the freed-up time.
What should I wear during the treatment?
You’ll be lying on the tatami in your underwear, covered by a towel. I use oil during the massage. I kindly ask you to wear regular, modest underwear (so no thongs, etc.).
I’ve already discarded my invoice, but it turns out something went wrong with my insurance. May I request a new invoice?
You will receive a one-time invoice after the treatment. I recommend always making a copy or taking a photo of the invoice before sending it to your health insurer.
I forgot my appointment...
Regrettably, I must invoice you for the reserved time, as it could not be reallocated.
I’m pregnant - is Shiatsu suitable?
During pregnancy, Shiatsu can help prevent and relieve common discomforts from the very early stages. It is very important that you inform me about your pregnancy before the treatment, even if it is still in its early phase. I take this into account when selecting the pressure points to be treated.
May I eat before the treatment?
Preferably not, otherwise as light as possible.
Do I need a referral from my GP or doctor?
No, you do not need a referral and can book an appointment directly. However, I do recommend informing your GP or treating specialist about the shiatsu treatments.